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Guide

From sign-up to a live website

Seven short steps. Follow them in order — each one links straight to the right page.

  1. 1

    Create your account

    One account holds all your services, invoices and support tickets.

    1. 1Click “Get Started” at the top of any page.
    2. 2Enter your name, email address and a strong password.
    3. 3Open the confirmation email we send and click the link.
    4. 4Sign in — you arrive in your account dashboard.

    Tip: Use a password of at least 12 characters that you don't use anywhere else.

    Create account
  2. 2

    Choose a plan

    Pick the plan that matches how many websites, how much storage and email you need.

    1. 1Open Pricing and switch between Monthly and Yearly.
    2. 2Compare what each plan includes — or use the Plan advisor on the homepage.
    3. 3Click the button under the plan you want.

    Tip: Yearly billing costs less per month. You can upgrade later without losing your site.

    See plans
  3. 3

    Place your order

    Checkout shows exactly what you will pay before anything is charged.

    1. 1Enter the domain you'll use with this hosting (optional).
    2. 2Add a coupon code if you have one.
    3. 3Tick the terms box and click “Place order”.
    4. 4Your order and its invoice appear in your account immediately.

    Tip: Not signed in yet? Checkout remembers your plan while you create an account.

    Go to pricing
  4. 4

    Pay the invoice

    Your hosting is activated as soon as payment is verified.

    1. 1Open Account → Invoices & payments and click your invoice.
    2. 2Click “Pay now” to pay by card — or open a billing ticket for bank or mobile transfer details.
    3. 3After payment the invoice shows Paid and you get a notification.

    Tip: Print or save any invoice as PDF from the invoice page.

    My invoices
  5. 5

    Open your control panel

    Install WordPress, create email accounts and upload files from your control panel.

    1. 1Go to Account → Hosting services.
    2. 2Next to your active service, click “Open control panel”.
    3. 3You're signed straight in — no separate password to remember.
    4. 4Use the WordPress installer or File Manager to put your site online.

    Tip: The sign-in link is single-use and expires quickly, so open it right away.

    My services
  6. 6

    Connect your domain

    Register a new domain, transfer one you own, or point an existing domain to us.

    1. 1Open Domains and search for the name you want.
    2. 2Available? Click Register. Already yours elsewhere? Click Transfer.
    3. 3To keep your current registrar, set its nameservers to the ones shown in your control panel.
    4. 4DNS changes can take up to 24 hours to reach everyone.

    Tip: Short, easy-to-spell names are easier for customers to remember.

    Search domains
  7. 7

    Get help any time

    Our team answers inside your account, and you can follow every reply.

    1. 1Go to Account → Support tickets → New ticket.
    2. 2Choose a department (Billing, Technical, Sales or General) and describe the issue.
    3. 3You get a notification when we reply; answer in the same ticket.
    4. 4Check the Status page if something looks down — incidents are posted there.

    Tip: Include the domain and what you were doing when the problem appeared — it speeds up the fix.

    Open a ticket

Still stuck?

Tell us what you were trying to do and where it went wrong — we'll walk you through it.

Open a support ticketContact us